Chapter 1: Core Concepts
Cultural identity, individual and collective. How it is formed and which conditions influence this. Intertwining of cultures, concepts of interculturalism. How to observe other cultures. Consequences of ethnocentrism and the legacy of European colonialism on socio-economical inequalities. Introduction to the processes of globalisation. Multicultural societies and importance of enforcing Human Rights.
Chapter 2: Critical aspects
Concept of norm, majority and minority groups and parallels with marginality. Mechanisms of marginalisation. Prejudices and their connection with social injustice. Stereotypes, how they are formed and their contribution to stigmatisation. Distinction between the concept of diversity and the concept of difference.
Chapter 3: Competences in the work with minorities
Observation and its importance in social and educational projects, different forms of observation, occasional and systematic, observation levels, direct and indirect observation. Observational methodology and their different forms.
Relational competences and communication skills in professional contexts. Importance of non-verbal communication in interaction processes. Analogical and digital components of communication. Importance of analogical components for social workers and educators.
Concept of working group, its features and ways of functioning. Rational and irrational levels when working in group. Obstacles to the functioning of the working group (basic assumptions). Role of the group leader, or group coordinator and importance of group culture.
Chapter 4: How to manage conflicts
Concept of conflict, its basic elements and different ways to responds to conflict. Conflict escalation and how to prevent it. Conflict management and importance of communication. Alternative methods of conflict management. Restorative practices and principles: affective statements, restorative conversations, dialogue circles and restorative conferencing.
Chapter 5: Practical educational tools and methods
Creative methods, their features and use. Which benefits the adoption of creative methods can bring to the target. Tips and racommandations how to start with creative methodologies. Experience with the use of various creative methods: participatory methodology, music and dance, theater, comics.
Recommended methods and tools for inclusive projects: Peace education, Global education, How to break stereotypes and prejudices, volunteering as toolfor social inclusion.
Chapter 6: Networking and partnerships
Network, what it is, its characteristic and functions. Value of partnership. How to create network, challenges in networking and how to make the network sustainable over time.
Chapter 7: How to assess and evaluate your work
Evaluation, its definition and importance. Political and transformative value of evaluation. Difference between summative and formative evaluation. Concept of educational evaluation.Tools for evalutation: quantitative and qualitative.